01Marketing
Atrai
interesse.
Conteúdos e campanhas que geram as primeiras conversas.
Alcance e engajamento
Adorei o conteúdo! Quero saber mais.10:24
WiVO Customer Experience
Turn every
conversation
Anything this week?↑into the
next
step.
Answer questions, qualify interest, book appointments, promote offers and close more sales, across WhatsApp, Instagram and web.
Every one of them started with a diagnostic, not a contract.
How we make every opportunity advance and turn conversations into business?
The result doesn't start with AI. It starts with understanding your operation. Generic AI doesn't know your business.
WiVO prepares the agent
Before we put AI to work, WiVO's senior strategic team deeply understands your business.
Do you have this model in my size?
10:43 AM0:24
Nearest store
Do you have availability this weekend?
Receive everything ready for you to scale your operation.
This knowledge becomes a conversational agent exclusive to your operation, able to respond according to your brand. In day-to-day work, it answers, captures information, qualifies leads, schedules meetings and appointments, sends reminders, resumes stalled conversations, and guides each person to the next step.
An integrated, omnichannel conversational operation
With WiVO, WhatsApp, Instagram, website, email and other channels become part of the same operation.
Instagram
Website
Facebook
WiVO
Telegram
TikTok
SMS
Phone
Can I book for Friday?
Qualified lead
Handed over with context
Your company can invest more in media, produce more content and attract more people. But if support is slow, marketing doesn't continue the conversation and sales don't follow up, growth becomes expensive and unpredictable.
Marketing, Sales and Service integrated into a multichannel flow.
Atrai
02Vendas
Converte
oportunidades.
Leads são priorizados, as conversas viram oportunidades e o resultado acontece.
Lead com alta prioridade
Camila SouzaEmpresa • 50–200
03Atendimento
Mantém
relacionamentos.
Suporte ágil e humano, dentro e fora do horário, para clientes que sempre voltam.
Estamos aqui
Atendimento 24/7Online
Each team keeps its role. WiVO connects the stages so every conversation has context, response and next step.
One Presence AI Agent for the whole customer journey.
Bring Marketing, Sales and Customer Service together across every channel, with one continuous AI Agent.
Answers frequent questions
Pricing, hours, services, location, availability and conditions.
Captures leads
Asks for name, phone, email and reason for contact.
Works 24/7
Responds even outside business hours.
Hands off to the team
When the person is interested, WiVO hands the conversation to a human.
Inside the conversation
Everything your front desk does, without the front desk.
One conversation moves from question to outcome. Follow the thread.
✓Approved source
Price list 2026
Price list 2026
Answer sentR$180 per sessionFirst evaluation free
Answers only what you approved
Prices, hours, policies and conditions come from your official base. Nothing is invented on the spot.
Brand Memory →09:00Free
10:00Booked
15:30Free
🗓First visit confirmed
Reminder the day before, 18:00
Reminder the day before, 18:00
Books, confirms and reschedules
Reads real availability, holds the right slot and reminds the customer before the visit.
Scheduling →Welcome to Lumen 👋
One tapBook a visitPrices and servicesTalk to a person
Guides with one-tap choices
Menus and buttons that move people forward instead of making them type.
Guided replies →
Captured in chat
NameSarah Johnson
Phone+1 415 ···· 22
ReasonLaser · face
Qualified lead 86%
Captures and qualifies on its own
Name, contact and intent collected in the conversation. No form, no drop-off.
Lead capture →
Do you have anything for oily skin?
↗3 options presented
inside the same conversation
inside the same conversation
Purifying facial · $90
Book now
Deep cleanse · $120
Book now
Peel course · $310
Book now
Shows what you sell, inside the chat
Services, packages and offers presented as choices the customer can act on, from treatments to enrolments, not just products in a cart.
Conversational selling →
This one needs a person.
MMarta joined
with the whole thread
with the whole thread
Hands over with the whole thread
Your team arrives knowing everything. The customer never repeats anything.
Human handoff →🔔Thursday, 18:00 with Dr. Vega
Reactivation
Quiet leads revived+34%
Reminds, follows up, brings back
Confirmations before the visit and a nudge for the ones who went quiet.
Reactivation →Omnichannel presence
Be present wherever the relationship happens.
Customers move between social, messaging, web, email and voice. WiVO keeps the relationship connected instead of turning every new channel into a new beginning.
TikTok
One customer
One continuous relationship
Telegram
Website
Voice
Start with one agent.
Each WiVO agent solves a specific part of your customer journey. Start with what your business needs today and connect more agents as you grow.
Starter
Presence & support
From
$110
/ month
setup from $650
Agente customizado
Canal conectado
Inbox unificada
Respostas e FAQ
Captura de dados
Qualificação inicial
Agendamento
CRM básico
Até 500 contatos
3 colaboradores
80+ native integrations
What the WiVO team does
Immersion in the company, brand knowledge organization, agent setup, testing and publishing.
Result
Organized presence and support. No important conversation goes unanswered.
Talk to WiVOBusiness
Commercial operation
From
$280
/ month
setup from $650
Agente customizado
Omnichannel
Qualificação avançada
Tickets e solicitações
Follow up automático
Reativação de oportunidades
Integrações comerciais
2 canais conectados
Up to 10,000 contacts
5 colaboradores
100+ native integrations
What the WiVO team does
Journey design, flow setup, calibration, channel connection and initial adjustments.
Result
Managed commercial operation. More opportunities advance with context, follow-up and next step.
Talk to usAdvanced
Connected growth
From
$650
/ month
setup from $1,020
Agente customizado
Omnichannel
CRM e pipelines
Marketing conversacional
Campanhas e e-mail
Landing pages e websites
Dashboards estratégicos
Integrações especiais
Operação contínua
5 connected channels
Up to 50,000 contacts
5 colaboradores
100+ native integrations
What the WiVO team does
Monitoring, recommendations, continuous optimization, complex integrations and recurring oversight.
Result
Connected growth. Marketing, sales and support work with the same intelligence.
Talk to usEnterprise
Global operation
Custom pricing
custom setup
Múltiplos agentes
Múltiplos canais e equipes
Múltiplos mercados e idiomas
Governança da operação
Integrações com sistemas internos
Dashboards executivos
Operação contínua e acompanhamento estratégico
5 canais conectados
Up to 〔contacts TBD〕 contacts
10 colaboradores
100+ native integrations
What the WiVO team does
Governance, coordination of multiple operations and strategic oversight.
Result
Connected global operation. Multiple teams, channels and markets work with the same intelligence.
Talk to us